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Unless indicated, documents on this Web site are Adobe Acrobat files, and require the free reader software. Further assistance can be found on the DARM Support Desk page or by contacting the Web Administrator.

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Division of Air Resource Management

Support Desk

Trouble reading a document?

If a document on the Division of Air Resource Management (DARM) website is not viewable due to its file type, we have provided links to file converters and viewers for all of the file types used on this site. If, for any reason, this does not allow you to view a document on this web site, please contact the Web Administrator immediately for assistance.

7-ZipExternal Link
7-Zip is a free, open source software product that opens almost any zip or compression file. It supports 7z, ZIP, CAB, RAR, ARJ, LZH, CHM, GZIP, BZIP2, Z, TAR, CPIO, ISO, MSI, WIM, NSIS, RPM and DEB formats.

Adobe ReaderExternal Link
Adobe Reader software is the global standard for electronic document sharing. It is the only PDF file viewer that can open and interact with all PDF documents. Use Adobe Reader to view, search, digitally sign, verify, print, and collaborate on Adobe PDF files.

Online conversion tools for Adobe PDF documentsExternal Link
This web site has tools to convert to text Adobe PDF files that are in English and most West European languages.

Adobe Flash PlayerExternal Link
This web site allows you to download the Flash Player which is useful when viewing Captivate files.

Microsoft Office Online File Converters and ViewersExternal Link
This web site provides viewers and converters for viewing word, Excel and PowerPoint documents, as well as, other Microsoft formats.

Trouble with Google Maps?

There is a known Google Maps viewing problem that is fixed by resetting your Internet Explorer settings to default.

We are working on a more permanent solution to this problem.

Instructions for fixing the Google Maps viewing problem
[Word - 31kb]

Disclaimer for External Linkages

The symbol External Link Symbol is used to show that a link is directed toward a website outside the Division of Air Resource Management (DARM) as it may provide additional  useful or interesting information. DARM cannot attest to the accuracy of information provided by non-DARM web sites.

Further, providing links to a non-DARM web site does not constitute an endorsement by DARM or any of its employees, of the sponsors of the non-DARM web site or of the information or products presented on the non-DARM web site.

Need Help?

The Air Resource Management's Support Desk is available to assist you with any problems or questions you may have on any of our electronic products.  We have provided User Documentation and presentations on some of the products listed above.

If you experience any problems or have any questions about using any of our electronic products please contact us:

Support Desk Contact Information

Email: DARM.HelpDesk@dep.state.fl.us
Phone: 850-717-9117
Fax: 850-717-9001

Last updated: September 29, 2014

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  2600 Blair Stone Road, M.S. 5500   Tallahassee, Florida 32399-2400   850-717-9000 (phone) / 850-717-9001 (fax)
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